U.S. SIM Card Activation & Refill Guide
Learn how to activate or refill the Nio SIM card included with your LAGENIO U.S. kids smartwatch.
Before You Get Started
Your watch comes with a pre-installed Nio SIM card, with service provided by SpeedTalk. No SIM installation is needed.
Activate the included SIM card before using its cellular services.
The included Nio SIM card is for use in the United States only and must be used with the watch it came with.
You can replace the included Nio SIM with a compatible SIM card from T-Mobile or AT&T. Verizon and other third-party MVNO SIM cards are not supported.
Activate Your SIM Card via the LAGENIO App
Follow the video below to activate your Nio SIM card through the LAGENIO App.
Can't Activate or Refill Your SIM Card in the App?
You can use your phone's web browser instead. Watch the video below for step-by-step instructions.
Still Need Help?
Please contact LAGENIO Customer Support for further assistance.